What personal information do we collect and process?
We processes Personal Information in a manner that is reasonable, adequate, relevant, non-excessive and purpose-specific. In order for users to access and use our website we collect and process some Personal Information. We have to collect and process your Personal Information to render our services to you. Personally identifiable information may include, but is not limited to:
First name and last name
Address, Province, Postal code, City
Purposes of Processing
We do not collect your PI when using cookies about when and how you use our websites. A cookie is a small text file that is stored on your computer or mobile device when you use it. Cookies hold information such as the identity of the computer or device you used to access our Channels, your server address, domain name, the time and date that you visited our Channels, pages, product and documentation that you accessed or viewed and which internet browser you used.
We do this so that we can provide you with more personalized service, communication and products by better understanding your browsing and purchasing behavior; track, count and analyze website visits and usage data; understand product preferences and popularity; and improve our websites and your online shopping experience. Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually. However, no longer accepting cookies or deleting them will prevent you from accessing certain aspects of our website where cookies are necessary. Most web browsers can be adjusted to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Refusing a cookie may, in some cases, preclude you from using, or negatively impact, the display or function of our websites or certain areas or features of our websites.
Sharing of Personal Information
We may from time to time contact you about our goods, services, and offerings, which we believe may be of interest to you, by email, phone, text or other electronic means, unless you have unsubscribed from receiving such communications. If you no longer wish to receive e-mails from us and want to be removed from our mailing list, please e-mail us at the address firstname.lastname@example.org
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
We believe in the use of only the highest standard of security. All sensitive information, like your credit card credentials or contact information, is encrypted using 128-bit Secure Sockets Layer (SSL) technology, for secure Internet Protocol (IP) transactions.
We may retain your personal information indefinitely, unless you object, in which case we will only retain it if we are permitted or required to do so in terms of Applicable Laws. However, as a general rule, we will retain your information in accordance with retention periods set out in Applicable Laws, unless we need to retain it for longer for a lawful purpose.
You have the following rights in respect of your Personal Information that we process:
You may enquire from us whether we hold your Personal Information, (we will only provide you with this information when you provide us with adequate proof of your identity); where necessary, request the correction or deletion of your Personal Information; object to, restrict or limit the processing of your Personal Information; object to using your Personal Information for purposes of direct marketing.
You can exercise any of your rights listed above by sending an email to email@example.com. Where we have reasonable doubt as to the identity of the person making an enquiry we may request additional information to confirm the identity of the person, such as an identity document, including a driver’s licence or passport.
Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply. Should we determine that you are not entitled to exercise a specific right, we will provide you with the reasons why.
Should we have reasonable grounds to believe that your Personal Information has been accessed or acquired by any unauthorised person, we will, as soon as is reasonably possible and lawfully required, notify the applicable regulator, as well as yourself, unless we are unable to establish the identity of the PI that has been unlawfully accessed.