Orders ship in one of two ways:
- Courier bag
- Brown cardboard box
The packages do not have any of our company logos or details attached. The label does not specify any content description. It is a plain, ordinary shipping package.
Free Road freight on Orders over R800.00
No one wants to pay for shipping! Take advantage of our special offers today. If your order includes at least R800.00 worth of products, shipping will be free. No products are excluded from this offer, even sale items benefit on free shipping! Deliveries are done within 2-5 business days.
Orders below R800.00 our system will automatic calculate the fee for shipping
We work hard to get your order shipped ASAP. Orders placed before 11:00am will depart the same business day.
We do not ship orders outside of the Republic of Southern Africa at this stage.
Once your order ships, an email will be sent with your tracking number.
Please allow at least 1 business day before tracking is visible. If you do not receive your tracking email, check your spam folder. We can also provide tracking by phone upon request.
For sanitary reasons, all sales are final. See our return policy page for more detail.
Shipping Options We Offer
Same Day Economy
For those semi-urgent orders required at their destination on the same day as collected. Note this applies to Johannesburg and Pretoria only. Please Note: this service is subject to the order being placed by 9:30 am of the same day.
Same Day Express
For those urgent orders required at their destinations on the same day as collection. Please Note: This service is subject to the order being ready after 11:00 am but before 14:00 pm and delivery being effect within 90 minutes after collection.
Delivery Next Business Day. Applies only to major centers i.e. Cape Town, Durban, Johannesburg, Port Elizabeth, and Pretoria etc.
Applies mainly to those orders which are heavy and which are not urgently required the next morning. Delivery is normally within 24 to 36 hours. Deliveries to regional centers will take approximately 48 to 96 hours depending on the situation.
Applies to all those orders which are not time sensitive and which may be too large to send express / airfreight. The average transit times vary from a 36 hour service (Durban, Bloemfontein) to 120 hours